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Privacy Policy

The privacy policy sets out how BankBI UK Ltd uses and protects any information that you give to us when using this website and our services.

If you have any questions about your privacy when using our website, please contact support@bankbi.com or call 01344 566240.

What personal information we collect

When visiting our site or using our services, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

How we collect information

We collect information from you when you subscribe to our blog, respond to a survey, fill out a form or enter information on our site.

How we use your personal information

We may process your personal information to:

  • Enable the use of our Services
  • Improve your experience when using our website by personalising the content you see
  • Send you information by email, post or other means, relating to our business
  • Maintain internal records

Our lawful basis for processing your information in this way is our legitimate interest in marketing our services to you.

How to access and control your information

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. You can make any of these requests by contacting us at support@bankbi.com or calling 01344 566240.

How to opt out of Communications

You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within or by contacting us at support@bankbi.com or calling 01344 566240 to have your contact information removed from our promotional email list or registration database.


We use cookies to track your user experience on our website, to collect anonymous data about how our website is performing and to personalise the website experience for you.

We use trusted third-party services that track this information on our behalf.

How we use cookies

  • Where strictly necessary. These cookies and other technologies are essential in order to enable the Services to provide the feature you have requested, such as remembering you have logged in.
  • For functionality. These cookies and similar technologies remember choices you make such as language or search parameters. We use these cookies to provide you with an experience more appropriate with your selections and to make your use of the Services more tailored.
  • For performance and analytics. These cookies and similar technologies collect information on how users interact with the Services and enable us to improve how the Services operate. For example, we use Google Analytics cookies to help us understand how visitors arrive at and browse our products and website to identify areas for improvement such as navigation, user experience, and marketing campaigns.
  • Targeting Cookies or Advertising Cookies. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They remember the websites you have visited and that information is shared with other parties such as advertising technology service providers and advertisers.
  • Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our websites or you link your account or engage with our content on or through a social media site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the Services.

Contacting us

Your information is controlled by BankBI UK Ltd.  If you have questions or concerns about how your information is handled, please direct your inquiry to support@bankbi.com or call 01344 566240 or write to us at:

BankBI UK Ltd.
5 Milbanke Court
Milbanke Way
RG12 1RP

Changes to this Privacy Policy

BankBI UK Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.